Terms of Service

Effective Date: February 7, 2025

Welcome to Secrets of War! These Terms of Service ("Terms") govern your access and use of Secrets of War ("SoW"), including all services, products, forums, and in-game interactions provided by Workman General, Inc. ("Company," "we," "us," "our"). By accessing or using SoW, you agree to be bound by these Terms.

1. Accounts & Eligibility

1. You must be 18 years or older to play SoW. We plan to introduce 13+ access in the future, subject to parental controls and content filtering.
2. You are responsible for maintaining the security of your account and for all activity under it.
3. We reserve the right to suspend or terminate accounts at our discretion, particularly in cases of abuse, cheating, or violations of community standards.
4. Users may request account deletion at any time via support@sowclassic.com, except in cases where the account has been involved in abuse.

2. Premium Membership & Virtual Goods

1. Premium Memberships:
   • Auto-renew unless canceled.
   • Non-refundable.
2. Virtual Items (Boosts & Game Enhancements):
   • Final sale, non-refundable.
   • Items do not expire.
3. Cosmetic Items (Skins, Themes, etc.):
   • Refundable within 72 hours only if unused.
4. Chargebacks: We will provide evidence in disputed transactions to payment processors.
5. We reserve the right to modify, rebalance, or remove virtual items to maintain fair gameplay.

3. Physical Goods & E-Commerce

1. Payments: We accept Stripe and may integrate other vendors.
2. Shipping: U.S. only at this time.
3. Lost/Damaged Goods:
   • Must be reported within 90 days for replacement or refund.
   • Refunds/replacements require evidence (e.g., damaged item photos, tracking proof for lost packages).
4. No Warranty: Items are sold "as-is" without warranties.

4. Player Conduct & Community Rules

To maintain a fair and respectful gaming environment, players must adhere to the following:

1. Cheating & Exploits
   • Any use of unauthorized third-party tools, exploits, or cheating software may result in bans.
   • Consequences range from temporary restrictions to permanent account termination, with forfeiture of virtual items.
2. Bullying & Harassment
   • Reports will be handled through an automated system with manual review for severe cases.
   • Repeated harassment will result in escalating penalties up to permanent bans.
3. Impersonation
   • Pretending to be SoW staff, moderators, or administrators is strictly prohibited.
4. Spam & Advertising
   • Unsolicited advertising, self-promotion, or excessive spam is not allowed.
5. Hate Speech & Offensive Content
   • Forums and chat must remain G-rated. Inappropriate language, threats, discrimination, or explicit content will not be tolerated.

5. User-Generated Content (UGC)

1. Players retain ownership of their forum/chat posts and other UGC.
2. By submitting UGC, you grant SoW a perpetual, non-exclusive, worldwide license to use, display, modify, or store your content.
3. We reserve the right to remove any content at our discretion.

6. Downtime & Service Interruptions

1. SoW is provided "as-is." We do not guarantee uninterrupted service, and players will not be compensated for downtime or lost progress.

7. Liability & Dispute Resolution

1. Indemnity: Players agree not to hold SoW liable for disputes between users.
2. Governing Law: Any legal disputes shall be resolved under Georgia law.
3. Arbitration Clause: All disputes shall be resolved through binding arbitration, waiving the right to a lawsuit.

8. Modifications to These Terms

1. We may update these Terms periodically. Continued use of SoW after changes constitutes acceptance of the revised Terms.
2. The latest version will always be available at sowclassic.com.

9. Contact & Support

1. General Support: support@sowclassic.com
2. Abuse Reports: abuse@sowclassic.com
3. Privacy Requests: privacy@sowclassic.com

By playing Secrets of War, you acknowledge and agree to these Terms. We strive to provide an engaging and safe experience—welcome to the battlefield!