Terms of Service
Effective Date: February 7, 2025
Welcome to Secrets of War! These Terms of Service ("Terms") govern your access and use of Secrets of War ("SoW"), including all services, products, forums, and in-game interactions provided by Workman General, Inc. ("Company," "we," "us," "our"). By accessing or using SoW, you agree to be bound by these Terms.
1. Accounts & Eligibility
- You must be 18 years or older to play SoW. We plan to introduce 13+ access in the future, subject to parental controls and content filtering.
- You are responsible for maintaining the security of your account and for all activity under it.
- We reserve the right to suspend or terminate accounts at our discretion, particularly in cases of abuse, cheating, or violations of community standards.
- Users may request account deletion at any time via support@sowclassic.com, except in cases where the account has been involved in abuse.
2. Premium Membership & Virtual Goods
- Premium Memberships:
- Auto-renew unless canceled.
- Non-refundable.
- Virtual Items (Boosts & Game Enhancements):
- Final sale, non-refundable.
- Items do not expire.
- Cosmetic Items (Skins, Themes, etc.):
- Refundable within 72 hours only if unused.
- Chargebacks: We will provide evidence in disputed transactions to payment processors.
- We reserve the right to modify, rebalance, or remove virtual items to maintain fair gameplay.
3. Physical Goods & E-Commerce
- Payments: We accept Stripe and may integrate other vendors.
- Shipping: U.S. only at this time.
- Lost/Damaged Goods:
- Must be reported within 90 days for replacement or refund.
- Refunds/replacements require evidence (e.g., damaged item photos, tracking proof for lost packages).
- No Warranty: Items are sold "as-is" without warranties.
4. Player Conduct & Community Rules
To maintain a fair and respectful gaming environment, players must adhere to the following:
- Cheating & Exploits
- Any use of unauthorized third-party tools, exploits, or cheating software may result in bans.
- Consequences range from temporary restrictions to permanent account termination, with forfeiture of virtual items.
- Bullying & Harassment
- Reports will be handled through an automated system with manual review for severe cases.
- Repeated harassment will result in escalating penalties up to permanent bans.
- Impersonation
- Pretending to be SoW staff, moderators, or administrators is strictly prohibited.
- Spam & Advertising
- Unsolicited advertising, self-promotion, or excessive spam is not allowed.
- Hate Speech & Offensive Content
- Forums and chat must remain G-rated. Inappropriate language, threats, discrimination, or explicit content will not be tolerated.
5. User-Generated Content (UGC)
- Players retain ownership of their forum/chat posts and other UGC.
- By submitting UGC, you grant SoW a perpetual, non-exclusive, worldwide license to use, display, modify, or store your content.
- We reserve the right to remove any content at our discretion.
6. Downtime & Service Interruptions
- SoW is provided "as-is." We do not guarantee uninterrupted service, and players will not be compensated for downtime or lost progress.
7. Liability & Dispute Resolution
- Indemnity: Players agree not to hold SoW liable for disputes between users.
- Governing Law: Any legal disputes shall be resolved under Georgia law.
- Arbitration Clause: All disputes shall be resolved through binding arbitration, waiving the right to a lawsuit.
8. Modifications to These Terms
- We may update these Terms periodically. Continued use of SoW after changes constitutes acceptance of the revised Terms.
- The latest version will always be available at sowclassic.com.
9. Contact & Support
- General Support: support@sowclassic.com
- Abuse Reports: abuse@sowclassic.com
- Privacy Requests: privacy@sowclassic.com
By playing Secrets of War, you acknowledge and agree to these Terms. We strive to provide an engaging and safe experience—welcome to the battlefield!